We have previously been using the Tradegecko/qbCommerce B2B platform to serve flowers to you, our B2B customers. However, qbCommerce is sunsetting their operations outside of North America.
What this means to you:
We will be transitioning to using this webstore to also serve B2B customers, from 20/6/2022 onwards. B2B customer accounts will have access to wholesale prices from the webstore.
The transition period will be 20/6/2022 to 3/7/2022, during which we will still accept orders from the qbCommerce platform. After 3/7/2022, we will deactivate the qbCommece platform and all orders placed on the platform after 3/7/2022 will be considered void.
We will be contacting our customers individually about the transition process.
If you have an existing webstore account, then we will automatically convert those accounts into business accounts. Business email accounts registered at our webstore will receive a confirmation email to notify you that your webstore account tied to that email address has been converted into a business account. Please login to our webstore, and you should see wholesale prices reflected on the relevant products, same as the prices previously on our qbCommerce platform.
If you are not registered with our webstore, you will receive an email about how to create a business account at our webstore. Create a webstore account here, then inform us at using the form here. We will tag your account as a business account. For any urgent orders, place your orders on qbCommerce until 3/7/2022 (inclusive).
As we strive to make the transition as seamless as possible, please reach out to us if you face any issues with account set-up and ordering. You can reach us by phone or by email firstname.lastname@example.org
Well wishes! Kampong Flowers Team
Important Links: Login to your webstore account: Link Create a webstore account: Link Inform us that you have created a webstore account: Link For urgent orders (till 3/7/2022): Link